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Building a Customer Service Application
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Need to build a customized Customer Service application fast, but short on time and budget? Iron Speed Designer makes it
possible! Learn how to deliver a production application with case tracking, customer data management, and a knowledge
base — no programming required!
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About the Presenter |
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Bill White
Bill has been in the computer business in various roles since his graduation from the United
States Air Force Academy in 1964. He has worked in the fields of Knowledge Engineering and artificial
intelligence research and was one of the founders of Teknowledge, Inc., one of the first Knowledge
Engineering AI companies. Bill has been a member of Iron Speed's engineering team since 2005. He currently
works on all aspects of Iron Speed Designer.
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