Building a Customer Service Application

Need to build a customized Customer Service application fast, but short on time and budget? Iron Speed Designer makes it possible! Learn how to deliver a production application with case tracking, customer data management, and a knowledge base — no programming required!


About the Presenter

Bill White
Bill has been in the computer business in various roles since his graduation from the United States Air Force Academy in 1964. He has worked in the fields of Knowledge Engineering and artificial intelligence research and was one of the founders of Teknowledge, Inc., one of the first Knowledge Engineering AI companies. Bill has been a member of Iron Speed's engineering team since 2005. He currently works on all aspects of Iron Speed Designer.

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